Do not throw away any bills, boxes that came with your products.
Please provide your order number and evidences below to our customer service via online chat or email:
Photo of outer box, including the logistic bill on it.
Photo of damaged product. (please include the expiry or manufactured date if possible)

Also please inform us regarding any bubble wraps were provided inside the box.
We will assess the information given and contact you as soon as possible.

Damaged products will be collected from customers. (Overseas customers not included)