According to China's customs's policies, all orders shipping to China must verify these three information: Recipient's name, ID number and phone number.
These three information will be verified, and those who failed to verify shall receive a message to proceed facial recognition verification.
Do note that the customs require China's local ID number. Passport number and Mainland Travel Permit for Taiwan Residents number are not accepted.

Orders that failed to pass this verification process will not be cleared at customs. iCarry will not refund any such orders.