According to China's customs policies, all orders shipping to China must verify these three information: Recipient's name, ID number and phone number.
These three information must be valid and of the same person. Those who failed this verification might receive a message from the local customs to proceed facial recognition verification.
Do note that the customs require China's local ID number. Passport number and Mainland Travel Permit for Taiwan Residents number are not accepted.

Orders that failed to pass this verification process will not be cleared at customs. iCarry will not refund any such orders.