My parcel is lost/stolen/in transit

We will update your parcel's tracking number upon shipping out, it is the customer’s responsibility to track and secure their parcel upon delivery.
Do note that we will not be monitoring each order's shipping status, and will also not inform customers regarding any shipping abnormalities unless notified by logistics. But do let us know if you have any delivery problems and we shall do our best to assist you.

Updated on: 31/03/2023