Refund policy
If you paid via Alipay, credit card or UnionPay:
- Refunds will be applied to the account or card you used for payment.
- Refund transactions will be completed within 14 days.
If you paid via ATM transfer or convenience store payment:
- Please provide us a copy of your bank book's cover for us to arrange refund transfers.
- Refund transactions will be completed within 21 days.
**If your order was placed via other platforms, please seek said platform's customer service to inquire the refund process. **
Updated on: 31/03/2023