Kindly inform our customer service immediately if you wish to change the pick-up date, time or location. Additional storage fee may be charged on the spot if you wish to delay your pick-up date after order has been shipped out. We will not do any cancellations or refunds for orders that have been shipped out on time.

Do note that overdue parcels will be returned the next day. So please remember to inform us if you wish to pick up later.