Payment method
We provide these payment methods: Credit Card (Visa, Master, JCB) Debit Card UnionPay AliPay (China Mainland Only) ATM Transfer (Taiwanese banks only) Convenience Store payment (Order amount between NTD1,500-NTD20,000)Some readersCan I change or cancel my order?
Delivery information change Recipient name, phone number, address, email, remarks For unshipped orders: Please contact our customer service and provide your order number and information you wish to update. For shipped orders: You can contact our customer service or logistics company to request for delivery information update. (Tracking number of parcel is required when contacting logistics company). Please note that a delivery surcharge may occur for address change. PickupFew readersHow to place an order
You can place an order from our main website or download our app. To place an order, please follow these steps: Sign up for an account, or log into your account. Select your pickup location on home page and click "Search", system will show all items available. You can also search for brand or product name directly. Click on item you wish to purchase, select the quantity and add to cart. Click on shopping cart icon to check out. You will see the total amount of youFew readersRefund policy
If you paid via Alipay, credit card or UnionPay: Refunds will be applied to the account or card you used for payment. Refund transactions will be completed within 14 days. If you paid via ATM transfer or convenience store payment: Please provide us a copy of your bank book's cover for us to arrange refund transfers. Refund transactions will be completed within 21 days. If your order was placed via other platforms, please seek said platform's customer service to inquire the rFew readersCan I buy in bulk? Wholesale?
We currently don't accept wholesale order requests. We advise you to seek out the original manufacturers directly if you need this service. You will have the opportunity to enjoy an extra discount if you spend NT$20,000 or more on a single brand. To learn more about the discount, please click link below and fill out the form, and we will assist you. 【Bulk Purchase Request】 【How it works】 Fill out our Bulk Purchase Request form (limited to itemsFew readers